8102A MCI PDF

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According to the court, the plaintiffs — including prisoners and their family members — alleged violations of the PLN, Julyp. This text is machine-read, and may contain errors. Check the original document to verify accuracy. Currently Suspended Telephone Account Cy Provides’ a list of inmate telephone accounts where calling privileges have been suspended during the desired period. The report can be obtained by entering the desired report period. The facility staff has the ability to suspend an inmate’s calling privileges.

During this period, an inmate is not allowed to make calls. Once a suspension has expired, the inmate’s account will automatically be accessible again.

All accounts that are suspended are listed on the Currently Suspended Telephone Accounts report. The Currently Suspended Telephone Accounts report lists all inmate telephone accounts whose calling privileges have been suspended- Records are sorted by Inmate DOC Number, and then by date of suspension.

The Currently Suspended Telephone Accounts report displays the following information: Payphone and Inmate Telephone Services The Alert Notification report displays all accounts or telephone numbers placed on Alert status by the facility staff. This is regardless of whether the alert was for all calls by a particular inmate or calls to a particular number.

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An alert placed on an account occurs if. The ability to see all mfi is determined by the’ security level of the User ID requesting the report. The Alert Notification report displays the 8102s infonnation in chronological order: The report can be. The report can be obtained by entering the minimum number of inmates calling and the desired report period. The Quantity of Calls Placed report displays the following information sorted by the number of calls made in descending order.

The report can be obtained by entering the minimum amount of minutes threshold,type of call collect, debit, or bothand desired report period.

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The Quantity of Minutes Called report lists calls placed by the inmate that has exceeded the user-defined total amount of minutes for a specified range of time. The Quantity of Minutes Called report displays the following infonnation sorted by the total number of minutes called in descending order.

Section 2 Tab 6 – Technical Requirements Numbers Provides a list of all phone numbers blocked by. The Facility Blocked Telephone Numbers report displays the following infonnation.

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Local Exchanges Provides area codes and exchanges that are designated for the local calling area. The Local Exchanges report’provides mco list of all area codes and exchanges, which are designated within the local calling area for that particular facility. This is the local calling area for pay phones, which may be different from the local calling area for residential or business use.

The Local Exchanges report conta,ins the following: This centralized reporting capability produces immediate, real-time reports. An overvIew 0 f each san. Inmate Deposit Provides a record of individual inmate deposits. Inmate Reconciliation Offers a detailed reconciliation of an individual 802a de bit.

Percentage Grade of Blocking Provides hourly call traffic information showingthe number of calls attempted, the number ‘blocked by traffic, and the percentage blocked. The report can be obtained by entering the telephone numbers and the desired report period.

Provides all inmates’ attempts to place calls with Invalid PIN numbers.

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Chronological List of Calls Provides a log ofthe calls attempts successful and unsuccessful in the order that they were placed. The report can be obtained by.

The report can be obtained by entering the minimum number of calls to the telephone number and the desired report period.

Provides a log of all inmates. Inmate History- o Section 2: The report can be obtained by entering the inmate and a specified time frame. Tab 6 – Technical Requirements Locally Blocked Telephone Numbers Provides a list of all phone numbers blocked by the local facility. New Imnate s Provides all inmate telephone accounts added during the specified. Quantity of Calls Placed Provides a list of all inmates that have placed ‘.

The report can be obtained by entering the minimum calls threshold, type of call collect, debit, or bothDisplays inmates released and removed from the inmate telephone system. Speed Dial Search Displays inmates who have called the same telephone number during a specified time. The report can be obtained by entering 3-digit speed dial codes.

More than One Inmate Provides a list of telephone numbers that have been called by a user defined number of inmates Section 2 Tab 6 – Technical Requirements Telephone Numbers Listed in More than One Account Provides the telephone numbers that are on more that one inmate’s list of numbers allowed to be dialed. Provides a list of toll free numbers.

The report can; be obtained by entering the desired report period: Toll Free Numbers Called by Inmates. Provides a ljst of how many 3 Way Call attempts were detected.

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Three Way Call Detect. The presentation format can be customized to: Revenue and commission reports shall be provided by the Contractor to the Commonwealth as specified by the Office of Administration each month. As a minimum, the reports shall include the following: Monthly gross revenue generated by each telephone by sent-paid and non-sent-paid categories. Mer has read, understands and will comply. Sample copies of various reports can be 88102a at the end ofthis Tab 6.

Monthly gross revenue generated 8102w each telephone by sent-paid and non sent-paid categories, summarized by location. Mer has read, understands and will comply. Sample copies of various reports can be found at the end of this Tab 6. MGLhas read, understands and will comply. Monthly gross revenue generated by’ each telephone by revenue category, i. Mer has read, up. Monthly gross revenue generated by each telephone by revenue category, i. Mel has read, understands and will comply.

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Monthly mvi revenue generated by each telephone by revenue category, Le. MCl has read, understands and will comply.

The Contractor shall agree to develop additional reports as may be reasonably required by the Commonwealth and to provide the Commonwealth with suchreports at a frequency to be mutually agreeable to both parties. MCl agrees to develop additional. The report format can. Inmate Calling System Software: The contract shall provide a robust system that can produce various iterations of the data captured and produce customizable reports that meet DOC requirement for numerous situations related to security and investigations, as well as evaluation and planning.

The software shall be capable of reporting real time and delayed call record reporting by time of day, date, duration, calls longer than a time parameter calls longer than a time parameter shall be terminated.

Contractor shall describe proposed system capabilities of meeting these reqUirements.

Each ofthe above mentioned reporting requirements will be met and the system c’an produce reports in real-time and delay. Additional exporting capabi,lities exist that will afford the Commonwealth the opportunity to extract valuable investigative results into fonnats that can be easily. Monthly Inventory and Summary Report: Provided here below is an example of such a report that is ”’.

Monthly Detailed Financial Reports: A complete set of the detailed reports shall be supplied monthly to the OA and the DOC commencing on a mutually agreeable date about four 4 months after the effective date of the contract. Monthly Performance Log Reports: MCr has read, understands and will comply. MCr will provide the monthly Perfonnance Log Reports as requested. Taking the monthly perfonnance log reports a step further, the Commonwealth will be provided with a link into MCI’s customized Ticket management system thereby viewing daily open and closed tickets for any facility within the Commonwealth.

Ticket search criteria can be limited to a single facility, multiple facilities, or all facilities. View the current open tickets, closed tickets, or any and all tickets.

This tool provides Mer and various DOCs with immediate access to all maintenance, repair, and network 802a. A ticket is ‘created at the. The Ticket ‘;-. The Ticket Manager System is updated as new infonnation and pro gress is made on the issues. Once a ticket is closed the sy-stem stores the data, at any time MCr 8102s DOC can access the archives and retrieve every ticket using search criteria such as state, correctional institution, date, ticket priority, or trouble description.